CONTACT US
- If your question isn't answered by this FAQ. Contact us through EMAIL [email protected]. I'll gladly answer your questions/concerns!
PIN GRADING
- Reminder: no pin is perfect, each have their own flaws . ALL PINS ARE HANDMADE!
A grade :
* best pins from the batch
* 1 to 3 mistakes (minimal flaws)
* imperfections on the back
* minor scratches
* overlapping screen printing
B grades :
* scratches on the enamel or metal
* 3 to 4 mistakes (minor flaws)
* small dents
* tiny specs
* imperfections on the back
C grades :
* 5 or more mistakes
* miss coloration
Seconds :
* extremely noticable
* damged pins
* missing enamel
* wrong color enamel
COMBINED SHIPPING
Please EMAIL us and INCLUDE the following:
NAME ORDER NUMBERS YOUR EMAIL
I'll partially refund you since your parcel will be a bit more heavier
SHIPPING POLICY
- Processing time does not equal shipping times
- Processing times are 2 to 6 business days
-Every order comes with tracking numbers
- Currently only shipping to US and CANADA .
REFUNDS
YOU have 24 hrs to ask for a refund. ALL SALES ARE FINAL
* double check that all your information is correct at checkout
*once your parcel is out of my hands. I DO NOT hold responsible for any damage or lost mail.
* if your parcel gets sent back to me, YOU must PAY for shipping again.